Richia McCutcheon

Richia McCutcheon is a brand strategist and communications leader with expertise in public relations, media strategy and brand storytelling. Her content empowers L&D, HR and Operations leaders with compelling narratives that showcase what it takes to effectively support and enable the frontline.

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Operational Confidence: Connecting information to action

Operational Confidence: Connecting information to action

Posts by Richia McCutcheon

Richia McCutcheon

We talked to 450 frontline managers about seasonal hiring. Here’s what we learned

We asked 500 frontline hospitality managers in the U.S. about the state of the industry. Here’s what we learned

We polled 450 hospitality managers in the U.K. about the state of the industry. Here’s what we learned

We asked 300 retail managers about return fraud. Here’s what we learned.

We asked 500 frontline managers about the state of their operations. Here’s what we learned.

We asked 300 retail managers about theft. Here’s what we learned.

We talked to 300 frontline managers about seasonal hiring. Here’s what we learned.